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Shipping Policy

At Ekdant Eco Shop, we are committed to delivering your orders promptly and efficiently. Please read the details of our shipping policy below:

1. Processing Time

  • Orders are processed within 2–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

  • Standard shipping: Orders are delivered within 21 days from the date of dispatch.
  • Delivery timelines may vary depending on your location and any unforeseen circumstances, such as weather conditions or courier delays.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
  • Free shipping may be available on orders above a certain value, as stated on the Website.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order through the courier’s website or by contacting our customer service team.

5. Delivery Locations

  • We currently ship to all locations within India.
  • For international shipping, please contact us at contact@ekdanteco.shop for assistance.

6. Delayed or Lost Orders

  • If your order hasn’t arrived within 21 days of dispatch, please contact us at contact@ekdanteco.shop or call +91 70597 91306.
  • We will assist in tracking your order and provide a resolution, including reshipping or refunding if necessary.

7. Damaged or Incorrect Orders

  • If you receive a damaged or incorrect order, please notify us within 48 hours of delivery.
  • Contact us with photos and details of the issue at contact@ekdanteco.shop, and we will arrange a replacement or refund.

8. Contact Us

For any shipping-related queries, please reach out to us at: